Privacy Policy

Last updated: October 2026

This policy describes how K Heating & Air ("we" or "us") gathers, uses and shares information when you visit kheating.com, phone the number shown on this site or send us a form. It is a general template and does not count as legal advice.

What We Collect

Some information comes straight from you. When you complete a form or phone the number on this site, you may give us your name, phone number, email address, location and a description of your heating or cooling problem.

Other information is collected automatically while you use the site. That can include your IP address, browser and device type, the pages you view and the date and time of your visit. Calls to the number on this site may be tracked, and some may be recorded, for quality and billing reasons.

How We Use It

We use the information to:

• Match you with an independent HVAC provider who serves your area
• Send your request details to that provider so they can reach you
• Answer your questions and messages
• Understand how people use this site and our phone lines
• Make the site and the service work better
• Comply with the law and prevent fraud or misuse

How We Share It

K Heating & Air is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners so they can get in touch about your request. Those providers are separate businesses, and their own privacy practices apply.

We may also share information with companies that help us operate the site and phone systems, such as hosting, analytics and call-tracking services. We may disclose information when the law requires it or to protect our rights.

We do not sell your personal information for money. Some laws count sharing with marketing partners as a sale or share. Where those laws apply, you may be able to opt out.

Cookies and Analytics

The site may use cookies and similar tools to learn how visitors use it. You can manage cookies in your browser settings. Blocking cookies may change how parts of the site behave.

Your Rights and Choices

Depending on where you live, you may have the right to see, correct or delete your personal information, or to opt out of some sharing. To ask, email contact@kheating.com. We may need to confirm your identity before acting on your request.

Security and How Long We Keep Data

We take reasonable steps to protect your information, but no method of sending or storing data is completely secure. We keep information only as long as the purposes above require, or as long as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may change this policy from time to time. The date at the top shows the most recent change.

Questions

If you have a question about this policy, email contact@kheating.com.